k200m Privacy Policy

This page describes what we collect when you use k200m and how we keep that data protected. We at k200m collect personal information only to operate our sportsbook, live-dealer games, esports betting, and slot offerings. Your data—email, phone number, payment details, identity documents (when required)—is stored securely and shared only with payment processors, game studios, and legal authorities when obliged by law.

Our k200m platform operates across multiple jurisdictions. Your data may be transferred to servers outside your home country for processing and backup. We comply with applicable data protection laws where we serve—including rules around deletion, access, and correction. This privacy policy outlines your rights, our obligations, and how to contact us if you have concerns.

We do not sell user data to advertisers or data brokers. We do not track your sportsbook betting patterns or live-dealer table sessions for marketing purposes. Your k200m account is yours alone; your balance, transaction history, and game activity remain confidential.

Data Collection and Use on k200m

We at k200m collect the minimum data necessary to operate our service. At account registration, we collect your email address, phone number, and password. We ask for your country and city to verify you are in a jurisdiction where our services are permitted. We also ask for your date of birth to confirm age-of-majority eligibility under applicable law.

When you deposit or withdraw, we collect payment information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and associated identifiers (phone number for e-wallets, account number for bank transfers). We store this data to process transactions and prevent fraud. For deposits above certain thresholds or withdrawal requests above certain limits, we request identity verification: a government-issued ID photograph and proof of address. These documents are encrypted and stored separately from your account profile.

We at k200m collect behavioral data only for operational purposes: your login history, deposit and withdrawal timestamps, game session logs (which games you played, bet amounts, payouts), and sportsbook transactions (which Liga 1, Piala AFF, or Champions League bets you placed). This data helps us detect fraud (e.g., unusual withdrawal patterns), resolve disputes, and optimise platform performance. We do not use this data for marketing or profiling.

Account data

Email, phone, password hash, date of birth, country, city. Retained for the lifetime of your account; deleted upon account closure (within 30 days of your request).

Transaction data

Deposit and withdrawal records, payment method, amount, timestamp. Retained for 7 years to comply with financial regulations in supported jurisdictions.

Identity documents

ID photograph, address proof. Encrypted and deleted 1 year after your last withdrawal unless local law requires longer retention.

Session data

Game logs, bet history, live-dealer table sessions. Retained for 2 years to resolve disputes and detect fraud.

How We Use Your Data

We use your data for the following purposes only: (1) to verify your identity and prevent fraud, (2) to process deposits and withdrawals, (3) to resolve payment disputes or chargebacks, (4) to comply with legal requests from law enforcement or regulators, (5) to troubleshoot technical issues, and (6) to send transactional emails (payment confirmations, account alerts, support responses). We do not use your data for marketing email campaigns, behavioral advertising, or cross-selling unless you explicitly opt in.

Our k200m support team accesses your account data only when you contact us with a question or dispute. When you email [email protected] or use in-app chat, our staff may review your transaction history, identity documents, and session logs to investigate your issue. We retain support conversations for 2 years.

Your Rights and Our Commitments

We at k200m commit to the following data practices:

• Right to access: You can request a copy of all personal data we hold on you. Email [email protected] with "Data Subject Access Request" in the subject line. We will provide your data within 30 days in a machine-readable format.
• Right to correction: If your email, phone, or address is incorrect, you can update it yourself in your k200m account settings. For changes to identity documents, contact support with proof of the correction needed.
• Right to deletion: You can request permanent account closure and data deletion. Upon closure, we delete your account profile within 30 days. Transaction data and identity documents are retained for the periods outlined above to comply with financial and anti-fraud regulations.
• Right to data portability: If you wish to move your data to another platform, we can export your transaction history in CSV format. Request this via support.
• Right to object: We do not use automated decision-making or profiling. If you object to any data practice, email support and we will review your concern within 10 business days.

Third-Party Data Processors

We share your data with the following third parties only to operate our k200m service: (1) Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment method and transaction details to process deposits and withdrawals. (2) Game studios (Relax Gaming, Blueprint Gaming, and other providers) receive a player identifier to sync your balance and game sessions. (3) Identity verification services may receive your ID photograph and address proof to verify authenticity. (4) Cloud hosting providers (AWS or similar) store our servers and your encrypted data.

All third-party processors sign data-processing agreements obligating them to protect your data and use it only for the stated purpose. We do not permit processors to sell your data or use it for their own marketing.

Cookies and Tracking

Our k200m app and website use cookies to maintain your login session, remember your language preference, and track which sections of our site you visit. These are functional cookies, not marketing cookies. You can disable cookies in your browser settings, but doing so may prevent you from logging in or using our k200m platform. We do not use cookies to build a profile of your betting behaviour or serve you targeted ads.

Data Security and International Transfers

We at k200m encrypt your data in transit (using HTTPS/TLS) and at rest (using AES-256 encryption). Our servers may be located outside your home jurisdiction (we use cloud infrastructure in Southeast Asia and beyond). By using k200m, you acknowledge that your data may be transferred internationally. We comply with data protection laws applicable in the jurisdictions where we operate. If we become aware of a data breach, we will notify affected users within 72 hours via email.

Contact and Complaints

If you have a privacy concern, email [email protected] with details. We will acknowledge your email within 2 business days and provide a resolution within 30 days. If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your jurisdiction. We cooperate fully with regulatory investigations and data protection audits.

Changes to This Policy

We may update this privacy policy if our practices change or to comply with new laws. Changes take effect 30 days after we post them. We will notify you of material changes via email or an in-app notice. Continued use of k200m after changes are posted constitutes your acceptance of the updated policy. Your rights to access, correct, and delete your data remain unchanged regardless of policy updates.

This privacy policy was last updated on 30 May 2026 and applies to all users of k200m across all supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.